Guide to Outplacement for HR Leaders

A practical, step-by-step playbook to reduce risk, protect your employer brand, and support impacted employees during change.

Outplacement isn’t a nice to have,
it’s a necessity

Outplacement offers employees whose role has been made redundant a valuable service to help them transition to the next stage of their career quickly and effectively.

This best-practice guide explores the different aspects of career transition support and how HR professionals and business leaders can provide the best possible career transition support for those employees exiting the business depending on their unique needs and the goals of the business.

This guide looks at:

Why outplacement can be an essential resource in helping employees navigate redundancy and transition confidently
How can career transition support re-enforce an organisation’s brand equity and maintain alumni goodwill
How can it help minimise the risk of litigation.

With over 50 years' experience of successfully supporting professionals through their personal career transition, this guide pulls together our knowledge and insight on the best outplacement support that employers can provide to their employees, both to those who are leaving the organisation and those who are staying.

Our outplacement programs combine personalized career coaching with cutting-edge technology to deliver real results. Employees receive one-to-one guidance tailored to their goals, access to an AI-powered career platform for smart job matching and CV optimization, and recommendations for upskilling to stay competitive. With flexible delivery options—virtual, group, or on-site—we make career transition support accessible and effective for every need.

From executive outplacement to individual outplacement programs, we tailor solutions to every career level. Whether you’re managing a large-scale workforce reduction or supporting senior leaders, we’re here to help.

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What is outplacement?

Employees are cited as a business’s most important resource and how they are treated in a redundancy reflects on the employers values and culture. Outplacement is a service paid for by the employer that supports those who have been affected by redundancy find a new job.

Companies often invest in outplacement because it is the ‘right thing to do’ in supporting former employees as they move on. It can also support their brand reputation where they are seen to be providing care and support to those impacted by redundancy.

Download the Full Guide

How Our Outplacement Works

A smooth, supportive career transition—built for real people and real results.

Simple enrolment
Employees receive a warm welcome and get instant access to Career Studio, our all‑in‑one hub for coaching, tools and job search support.
On‑demand career coaching
Each person is matched with an experienced career coach who helps them set direction, build confidence and stay motivated throughout their transition.
Find direction with Career Canvas
Career Canvas uses real‑time market data and AI to offer personalised career path and role inspiration, helping people quickly understand what’s next.
Strengthen personal branding
Participants get expert resume and LinkedIn guidance, plus employer‑ready positioning that helps them stand out fast. Support varies by program level.
Build skills and interview confidence
Career Studio includes webinars, assessments and an interview simulation tool so candidates can practice, review and improve with coach feedback.
Connect to active job opportunities
People are promoted to hiring managers through the Digital Talent Exchange, can apply to roles directly and track progress in the integrated job tracker.
Land the role, and stay supported
We support interview prep, offer negotiation, onboarding and long‑term career growth through ongoing alumni access.

What HR Teams Can Expect

Choosing the right outplacement partner matters—not just for your people, but for your brand, your time and your business outcomes. Whether you’re supporting one individual or managing a large‑scale transformation, our technology, global scale, local expertise and decades of proven results ensures a consistent and high‑quality experience every time.

Effortless implementation
A streamlined kickoff covers KPIs, communications and processes, our team handles the heavy lift so HR doesn’t have to.
Clear, real‑time reporting
The Client Resource Centre gives HR instant insight into engagement, utilisation, time to placement, quality and program outcomes with drill‑down dashboards.
A truly human‑centred transition experience
Candidates receive empathetic, one‑on‑one coaching supported by intuitive digital tools, all designed to reduce stress and help them move forward with confidence. The platform is built with accessibility in mind, ensuring every individual can engage fully.
Proven results that accelerate landing success
Participants land faster through a combination of personalised coaching, targeted job‑search strategy, AI‑assisted matching and industry‑specific insights.
Local expertise in Australia and New Zealand
Our ANZ team partners closely with organisations across Australia and New Zealand, ensuring every program reflects local job markets, employment trends and legislative requirements.
Complete confidence from a global leader in outplacement
With 50+ years’ experience and trusted by 70% of the Fortune 500, LHH supports over 500,000 successful career transitions each year—giving HR complete confidence their people are in expert hands.