Disconnected Leaders and Employees:

Why Career Development Expectations are Not Being Met and How to Bridge the Gap

Resetting Normal: Defining a New Era of Work


It would not be an understatement to say that employees have high expectations around career development. However, it’s equally true that their current employers are not doing enough to meet those expectations.

Our new research showed clearly that 42 percent of respondents are concerned about not having relevant skills that will make them desirable in the new world of work, and 70 percent want their organizations to have a clear talent and development strategy to give them the skills that will help them fill future roles.

Yet, just over half of managers and only one-third of non-managers believe their organizations are making sufficient investments in skills development and providing regular skills assessments and development plans.

Download our report and learn three best practices that will address the disconnect and engage employees in setting career goals.


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“The gap between what senior leaders think they are doing in skills and career development, and what their employees think, has become too big to ignore.”


– Izabella Khazagerova
SVP and Global Head of Talent Mobility and Future of Work Solutions, LHH

Key Findings you should know


of non-managers believe their company is effectively investing in developing their skills.


of respondents are concerned about not having relevant skills that will make them desirable in the new world of work.


of non-managers said they are being encouraged to undertake training or re-/upskilling.

About the Study


The Adecco Group commissioned and produced a study to uncover insights into attitudes, behaviors and the outlook of office-based workers on the future of work. The findings will help organizations continue to evolve and adapt as we look forward to a post-pandemic world and new ways of working.

This research includes 14,800 respondents across 25 countries. The countries include Australia, France, Germany, Italy, Japan, Spain, the UK, the United States, Argentina, Belgium, Brazil, Canada, China, Denmark, Finland, Greece, Mexico, the Netherlands, Norway, Poland, Romania, Slovenia, Sweden, Switzerland, and Turkey.

All respondents were between the ages of 18-60, must have had a desk-based job of more than 20 hours per week and had their work altered during the pandemic (for example, by having to shift to a more remote work environment). The fieldwork was conducted in the local language and took place between 13 May – 4 June 2021.